Privacy Policy
At VideoRoom, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video chat platform. Please read this policy carefully. By using VideoRoom, you consent to the practices described herein.
Information We Collect
We collect information you provide directly to us, including:
- Account Information: When you create an account, we collect your email address and chosen username.
- Profile Data: Optional information you add to your profile, such as interests or a bio.
- Communications: Content of messages sent through our platform (automatically deleted after 24 hours).
- Technical Data: IP address, browser type, device information, and usage statistics to improve our service.
How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our video chat services
- Facilitate connections between users
- Moderate content and enforce our Community Guidelines
- Respond to your comments, questions, and support requests
- Send service-related notifications (account verification, security alerts)
- Analyze usage patterns to enhance user experience
Information Sharing
We do not sell your personal information. We may share information only in these circumstances:
- With Service Providers: Third parties who assist in operating our platform (hosting, analytics, security).
- Legal Requirements: When required by law or to protect our rights, safety, or property.
- With Your Consent: When you explicitly agree to share specific information.
Data Retention
Video chat recordings are never stored on our servers. All conversations are peer-to-peer and automatically deleted from our systems immediately after the call ends. Account information is retained until you request deletion via our contact form.
Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for all video and text communications
- Automatic conversation deletion
- AI-powered content moderation
- Secure, HTTPS-only connections
- Regular security audits and updates
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of certain data processing activities
To exercise these rights, please contact us using the information on our Contact page.
Cookies & Tracking
We use essential cookies to maintain your session and remember your preferences. Analytics cookies help us understand usage patterns to improve our service. You can manage cookie preferences through your browser settings.
Children's Privacy
VideoRoom is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we've collected data from a minor, we will delete it promptly.
International Data Transfers
Your information may be processed in countries different from where you reside. By using VideoRoom, you consent to such transfers and acknowledge that data protection laws may differ from those in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy periodically. We'll notify users of material changes via email or platform notification. Continued use after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Please contact us.