Frequently Asked Questions

Yes! VideoRoom offers a completely free tier with unlimited video chats and access to core features. We also offer premium features for users who want enhanced capabilities, but the free version is fully functional for meeting new people.
Safety is our top priority. We use AI-powered moderation to detect inappropriate behavior, have a comprehensive reporting system, and all conversations are encrypted. Our team reviews flagged content 24/7, and we permanently ban users who violate our Community Guidelines.
You can try VideoRoom without registration, but creating a free account unlocks additional features like preference matching, saved interests, and the ability to reconnect with people you've enjoyed chatting with. Sign-up takes just 30 seconds.
Simply click the "Start" button on the homepage, allow camera/microphone access when prompted, and we'll connect you with a random stranger instantly. You can "Next" to switch to a new person at any time. It's that easy!
Absolutely. All video and text communications are end-to-end encrypted. We do not store call recordings—conversations are automatically deleted from our servers immediately after the call ends. Your privacy is guaranteed.
Use the "Report" button immediately during the call. Our moderation team reviews reports within minutes and takes swift action. You can also block users instantly. We have zero tolerance for harassment and maintain a safe, respectful community.
Yes! VideoRoom is fully optimized for mobile devices. Access our platform through any mobile browser—no app download required. The experience is seamless on both iOS and Android devices.
Premium users can set preferences like location, gender, and interests to find more compatible chat partners. Free users enjoy random matching, which many find exciting as you never know who you'll meet next!
No time limits! Chat for as long as you want. Many users enjoy hour-long conversations, while others prefer quick chats. The connection remains active until either person chooses to end it.
Go to Settings in your account and select "Delete Account." All your personal data will be permanently removed from our systems within 30 days. You can also contact support directly for assistance with account deletion.

Still have questions? Contact our support team